Easy-to-use knowledge base software

A reliable knowledge base management system. Provide valuable how-to’s, answers and insights for a better self-service experience and happier customers.

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social media dashboard

Drive down support requests

Static FAQs don’t cut it. A knowledge base lets you create answers in real time. Make useful answers available forever with help desk software to save time and make customers happy. Write down the answer once and for all.

Familiar content creation tools

Create all kinds of content with familiar HTML tools. Drop in links and images for a richer experience. Let experts show off their know-how to provide deep value.

content creation tools

Segmentation

Knowledge base content can be tailored to different groups such as sales, marketing and product management. Set up categories for public, select clients, teams and work areas for more effective content reach.

knowledge base segmentation

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team collaboartion

Collaboration

Invite others or assign content creating tasks and get your experts involved. Commenting, group emails and tags improve the team effort. Collaboration leads to deeper insight and higher quality content.

Performance data

Content personality and value are in the eyes of the beholder. Views, likes, comments and shares tell you what kind of content your audience wants.

helpdesk metrics
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Testimonials

Get started with Flow.ly today

One of the most versatile tools out there in the market. It covers the essentials you might need for your day to day social media
customer-testimonial
Mathilda Foster

Director - Sales

Its a really useful platform and our social media activity has been much better in terms of both organization and analytics.
customer-testimonial
Steven Ortega

Marketing Manager

500apps

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